Why Goals Matter
Most small businesses fail on social media because they post without a clear goal. Before creating content, define what success looks like for you.
Common Goals for Kenyan SMEs
- Awareness: Get more people in your area to know your business exists
- Engagement: Get people commenting, sharing, sending DMs
- Sales: Convert followers into paying customers
- Trust: Show proof that your business is legit and reliable
Exercise: Define Your #1 Goal
- Write down your business name and what you sell
- Pick ONE main goal for the next 30 days (e.g., "Get 20 new customers from Instagram")
- Write down 3 platforms your customers already use (e.g., WhatsApp, Instagram, Facebook)
Example: A mama mboga selling groceries in Kasarani might set a goal of "Get 15 WhatsApp orders per week from Facebook posts."