Welcome to Your Mpesa Agent Journey
Starting an Mpesa agent business is one of the most reliable ways to earn a steady income in Kenya today. With over 30 million active Mpesa users, agents are needed in every corner of the country.
What This Kit Will Teach You
- How to legally become an Mpesa agent (via a Head Agent/Aggregator)
- How much capital you really need
- How to choose a profitable location
- How to manage float, cash, and fraud risks
- How to grow from one till to multiple outlets
Quick Reality Check
- Mpesa agency is not a get-rich-quick scheme — it's a cash-flow business built on trust and consistency.
- Your main income comes from commissions on deposits and withdrawals.
- Success depends heavily on location, float management, and customer service.
Who Can Apply?
- Must be 18+ years old
- Must have a valid National ID or Business Registration Certificate
- Must have a physical business premise (shop, kiosk, or agreed space)
- Must have starting capital for float (recommended KSh 50,000 - 150,000)
Tip: You do not apply directly to Safaricom. You apply through a Head Agent/Aggregator (e.g., Kenya Commercial Bank, Equity, Cooperative Bank, or independent Head Agents) who manages your till on Safaricom's behalf.
Let's get started!