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Mpesa Agent Business Starter Kit
Start Here
Welcome: Is the Mpesa Agent Business Right for You? How the Mpesa Agent Model Works
The Core
Understanding Float, Commissions & Cash Flow Common Risks & Fraud Types Agents Face Test Your Knowledge: Mpesa Agent Basics
Action Plan
30-Day Launch Checklist Your Personalized 30-Day Launch Planner
Tools & Templates
Startup Capital Calculator Daily Cash & Float Reconciliation Template Head Agent Application Document Checklist Monthly Profit & Loss Tracker
Examples
Case Study: From Kiosk to 3 Mpesa Shops in 2 Years Sample Location Scorecard
Resources
Official Requirements & Contacts Reading List Security Equipment Buying Guide
Bonus
Bonus: Adding Extra Revenue Streams to Your Shop Bonus Quiz: Growth & Diversification
Support
Your Private Notes: Business Plan Reflections Get Help: Common Questions Answered

How the Mpesa Agent Model Works

8 min video

Embed an 8-minute explainer video showing how the Mpesa agent ecosystem works: Safaricom -> Head Agent/Aggregator -> Sub-Agent (the viewer) -> Customer. Should visually demonstrate a customer depositing/withdrawing cash, how float moves between the agent's till and bank/Mpesa account, and how commissions are calculated and paid out monthly. Use simple diagrams/animation, Kenyan setting, Swahili-English mix preferred.